PALMVIEW (KFXV) — One couple says they hired a business to do some remodeling, but it was never finished.
The couple says they paid over $14,000 for a job that has not been completed.
Jack Whitaker and his wife, Dorothy hired Luna’s Remodeling for several projects around their home, including roof repair but after weeks of working around their home and cancelling one of the projects they say Luna’s reaction is one they were not expecting.
The couple says they paid more than $14,700.
Now the couple will have to shell out more money to get the problem fixed.
After contacting Luna’s Remodeling and arriving at no resolution even after telling Fox, they were told they would not get their money back. The couple took action.
Experts recommends consumers to take precautions when hiring services.
The couple also filed a police report with the Hidalgo County Sheriff’s Department alleging theft of service –something you should do if you encounter the same situation. Tonight we are still waiting for a response from the company in question.